We are open Monday to Friday from 9.00 - 17.00. Our telephone number is +44 (0)1604 743 916. Messages can be left on our answer-phone outside these times.
Your personal details are kept strictly confidential and are not shared by Private Reserves or Goedhuis & Co with any third party.
Auction houses and wine merchants will ask where and how the wine has been stored before agreeing to handle the sale. Storing at Octavian ensures that you will get the optimum price for your wine.
Please do not send your wine to the office at Long Barn. Please instruct all deliveries to be made to the following address:
Your name, Your account number,
c/o Private Reserves Limited Account 075,
12 bottle case per annum £10.90 +VAT (£13.08)
6 bottle case per annum £ 5.45 +VAT (£6.54)
In addition there is an initial one off charge on all cases arriving into Private Reserves that are not bought from Goedhuis & Company.
1 case £5.50 +VAT
2-4 cases of the same wine £3.95 +VAT
5+ cases of the same wine £1.95 +VAT
Charges are calculated pro-rata over the number of months remaining in our financial year, which runs from 1st April to 31st March.
Additionally, for 6-bottle cases the rate is halved.
There can be up to a 3-week lead time for wine to be listed on your reserves. When wine arrives during the busiest times of the year, the receipt and handling process can be prolonged.
The valuations are provided by Liv-ex and are updated every month. Notwithstanding its huge database there are Burgundies, Rhones and lesser Clarets that they are unable to value as there is no secondary market in these wines. Furthermore vintages that are still in barrel or haven't been shipped are not valued.
We include tasting notes for a number of respected wine journalists. Unfortunately there will be wines that none of these experts, nor the team at Goedhuis & Co, have tasted.
Wine stored by Private Reserves is covered by Octavian’s All Risks Policy. Where a case of wine is damaged or lost, it will be replaced. Where replacement is not possible you will receive full market value for the wine. Please note your wine is not insured until we have received full payment for storage.
Charges vary depending on the post code and the number of cases. Please contact us for a quote.
After the duty and VAT has been settled we require 1 day notice for deliveries to London and 3 days notice for outside London. This is required before midday. We can only deliver Monday to Friday during office hours. For delivery to the Highlands and Islands we require up to ten days notice.
On receipt of written instructions, we will arrange for the delivery of your wine. Where wine is held in bond duty and VAT are payable in advance.